Support

How can we help?

For existing Boply clients. Open a ticket in your client portal, or email us and we will pick it up.

Help topics

Quick answers to what clients ask most.

Logging in

Use "Email me a link" on the login page to get a one-time sign-in link.

Billing and invoices

Invoices and receipts live under Billing in your portal.

Change requests

Small changes go in as a change request. You see when they are received, in progress and done.

App store updates

We handle app updates and store submissions. Review times are set by Apple and Google.

Something is broken

Open an urgent ticket with the page, what you did and a screenshot if you can.

Adding your team

Owners can invite team members and choose their role.

Service status

Updated by our team when something is wrong. If you see a problem that isn't listed, tell us.

  • Commerce appsRunning normally
  • Kelmo orderingRunning normally
  • BookingsRunning normally
  • Recruit portalsRunning normally
  • Workspace websites and dashboardsRunning normally
  • Agent websitesRunning normally
  • Registration platformsRunning normally
  • Client portalRunning normally

Contact by region

Same team, same inbox. Tell us where you are so we route it fast.

Pakistan

Commerce, Workspace and websites.

support@boply.co

Australia

Recruit, Registration, Bookings and Agents.

support@boply.co

Ireland

Kelmo clients can also use hello@kelmo.ai.

support@boply.co

United Kingdom

Commerce, Bookings and custom builds.

support@boply.co

United States

Commerce, Launch Sprints and custom builds.

support@boply.co

Not a client yet?

Tell us what you are building and we will show you how we would do it.